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Privacy Policy

Effective Date: April 17, 2026

Potts Branch Creek Farm ("we," "our," or "us") operates the website pbcfarm.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information

When you register for an account or place an order, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping address

Payment Information

Payment processing is handled by Stripe, Inc. We do not store your credit card numbers, CVV, or full payment details on our servers. Stripe's privacy policy governs how your payment information is handled. For more information, visit Stripe's Privacy Policy.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Communicate with you about your purchases
  • Manage your account
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Stripe: For payment processing
  • USPS: For shipping and delivery of your orders
  • Google: For website analytics (if enabled) and reCAPTCHA verification
  • Legal authorities: When required by law or to protect our rights

Cookies

We use essential cookies to:

  • Maintain your session when logged in
  • Remember your preferences
  • Protect against cross-site request forgery (CSRF)

If Google Analytics is enabled, Google may place additional cookies to collect anonymized usage data.

Data Security

We implement reasonable security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our server
  • Secure password hashing
  • Regular security updates to our server and application

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and personal data
  • Opt out of marketing communications

To exercise any of these rights, please contact us at sales@pbcfarm.com.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us: